Shipping policy

Shipping and Delivery Policy

Order Confirmation

All orders placed by the customer shall be subject to confirmation by the Company, which is contingent upon the availability of the product.

Order Dispatch

Upon confirmation of the product’s availability by the designated internal team, the order shall be dispatched within two (2) business days from the date of such confirmation.

Shipping Partners

All orders shall be shipped through the Company’s authorized and partnered logistics vendors.

Tracking Information

Upon dispatch of the order, the corresponding tracking details shall be duly communicated to the customer via the registered communication channels.

Shipping Charges

The applicable shipping charges shall be automatically calculated and displayed at the time of checkout prior to the completion of the purchase.

Responsibility for Return Shipping – Company

In cases where the product has been wrongly delivered or is found to be defective, the Company shall bear the return shipping charges.

Responsibility for Return Shipping – Customer

In cases involving issues such as size, fitting, or any reason not falling under Clause 6 hereinabove, the customer shall be solely responsible for the return shipping costs.